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Statewide Contracts are an easy way for Commonwealth departments to obtain benefits by leveraging the Commonwealth’s buying power, solicitation process, contracting expertise, vendor management and oversight, and the availability of environmentally preferable products.

Activate Statewide Contracts Issued by CTR

ITS78: Statewide Contract for Data, Cybersecurity, and Related Audit, Compliance, and Incident Responses Services

This is a Statewide Contract for Data, Cybersecurity, and Related Audit, Compliance, and Incident Response Services. Services include a full range of audit, penetration tests, reviews, and validation of compliance with legal, regulatory and policy requirements, and related services in areas such as data breach investigation, remediation, and security of confidential information.

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PRF56: Data Security Systems

This Statewide Contract provides a full suite of compliance audits, quality assurance reviews and testing for information management systems and procedures, security management systems and procedures, other information security audits, compliance reviews of standards, and systems and controls to protect personally identifiable information and other sensitive data. It includes all types of audits, compliance, and quality assurance reviews and testing for information and data management systems (paper or electronic), security compliance, physical and electronic security records, PII and confidential information, E-discovery, data breach forensics investigations and remediation, or other audits and compliance reviews related to data management systems and security.

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The Contract User Guide is a download available under the Agency Attachments section of the contract.

PRF59: Electronic Payment Card Processing

The goal of this program is to expand electronic payments acceptance, facilitate efficiencies, and meet the Commonwealth’s customer expectations for modern and efficient government payment processes. In this procurement, the Commonwealth of Massachusetts Strategic Sources Servicing Team (SSST) collaborated with the MBTA to replace and expand the merchant services portion of the prior Statewide Electronic Payments contract (MA# PRF44designatedOSC). This joint procurement resulted in two contracts with the same vendor: one for the MBTA and another for state departments and the Massachusetts Turnpike (i.e., this Card Processing Services Contract). This Card Processing Contract was procured under 801 CMR 21. The card processing services provided under this Statewide Contract are available to all Commonwealth Agencies and authorized Eligible Entities and is the sole Statewide Contract for credit and debit card processing.

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PRF59A: Electronic Payment Solutions

The goal of PRF59AdesignatedOSC is to align the Commonwealth’s customer expectations for modern and efficient government payment processes with their customer experience. This contract replaces and expands the service offering of the prior Statewide Electronic Payments contract, PRF44designatedOSC. In this contract, the Commonwealth of Massachusetts Strategic Sources Servicing Team (SSST) qualified three vendors to provide secure electronic payments solutions and associated integration in a variety of physical and virtual locations and settings. The three vendors are certified on the Visa Global Registry of Service Providers and the MasterCard Compliant Service Provider lists. The payment solution services provided are available to all Commonwealth Eligible Entities and is the sole Statewide Contract for Electronic Payment Solutions.

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PRF72: Debt Collection

PRF72 replaces PRF55 which expired January 31, 2020. These services will maximize collections of delinquent account receivables, thereby enhancing the Commonwealth’s revenues, using the most cost-effective state of the art collection methods and following the highest professional standards of integrity for collection services. The debt collection services provided under this Statewide Contract shall be available for all debts, including transportation and tolling debts owed to Commonwealth Agencies and legislatively authorized Eligible Entities. Debts include non-tax revenue pursuant to 815 CMR 9.00 and can include fines, fees, licenses, permits, interest income, assessments, third party payments, fleet debt, Pay by Plate debt, parking tickets, and all other transportation debt.

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PRF73: Payment Data & Payment Card Industry (PCI) Compliance Services

This Statewide Contract, PRF73 Payment Data & Payment Card Industry (PCI) Compliance Services, provides a full suite of compliance audits, quality assurance reviews, and testing for Payment Card Industry (PCI) compliance, to protect personally identifiable information and other sensitive data.
Data Security compliance helps merchant Eligible Entities improve the safekeeping of cardholder information by tightening overall security standards and information management to:

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PRF78: Audit, Accounting, Compliance, Revenue Enhancement, and Recovery Services

This is a Statewide Contract for Audit, Accounting, Compliance and Revenue Enhancement and Recovery Services and replaces the Statewide Contract for these same services formerly known as PRF56DesignatedOSC02 which ended on December 31, 2020. The list of services under this new Statewide Contract have been consolidated into the following categories:

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Related Content

COMMBUYS

COMMBUYS is the only official procurement record system for the Commonwealth of Massachusetts.

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Operational Services Division

OSD manages the state fleet of vehicles, COMMBUYS, certifies diverse vendors, and manages and oversees procurement of goods and services

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